Reception Host Job
Admin Jobs. Emerge Egress Consulting Jobs
Role Objective
Our client, a hotel, is seeking to recruit a Reception Host to join their team. They will assist in Creating a welcoming environment for guests by warmly greeting them, managing guest flow efficiently, and ensuring pleasant interactions to provide an excellent dining experience and maintain high client satisfaction.
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Core Duties and Responsibilities
- Greet guests as they arrive and assist with seating arrangements.
- Inquire about special seating requests or preferences
- Ask guests about seating preferences or special requests
- Take reservations and manage guest flow during busy periods.
- Ensuring that they’ve maintained cleanliness in the front area, including door handles and windows.
- Communicate effectively with restaurant staff regarding seating and guest needs.
- Provide a friendly and positive presence at all times.
- Bid guests farewell and encourage return visits.
- Responding to phone calls, handle reservations, and manage take-out orders when needed.
- Ensure guests feel valued and attended to throughout their stay or visit.
- Provide assistance to guest throughout their visit.
- Adress minor guest concern promptly.
- Monitor table readiness and overall service flow.
- Monitor the general atmosphere to make sure guests have a comfortable experience.
- Perform any other related duties as assigned by management.
Job Specifications and Qualifications
- Certificate/Diploma in Food and Beverage or Hospitality or related area.
- At least 2 years Previous experience in hospitality, service experience
- Proficiency in Ms Office Suite
Key Competencies
- Patience, friendliness, and professionalism.
- Ability to work in a fast-paced, dynamic environment.
- Customer-centric mindset and strong interpersonal skills
- Excellent organizational skills and attention to detail.
- Flexibility and adaptability.
- Teamwork and collaboration.
- Professionalism and a positive attitude.
How to Apply
Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.
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