National Parts Manager – CASE Division Job CFAO Motors

Engineering Jobs, CFAO Motors. Responsible for managing national parts operations, overseeing inventory, coordinating parts sales, supporting dealerships, managing supplier relationships, monitoring stock levels, and driving parts business performance. Requires a Bachelor’s degree in Business, Supply Chain, Automotive, or a related field. The position is based in Nakuru and requires on-site work.

They are looking to fill the position of National Parts Manager – CASE Division based in Nakuru Branch. The role reports to the General Manager – CASE Division.

Job Purpose

This role is accountable for the parts business P&L by driving sales growth, optimizing supply chain performance, developing high-performing teams, controlling expenses, mitigating risks, and delivering outstanding customer experience.

Key Responsibilities

Main duties and responsibilities of the Role

• Ensure the right number and quality of staff to meet targets and customer satisfaction.
• Set individual targets, track performance, and implement corrective actions to meet objectives.
• Drive Parts department performance through KPI definition, measurement, and analysis.
• Prepare daily, weekly, and monthly management reports with clear actions for performance variances.
• Develop and propose the annual Parts Sales business plan; ensure achievement of revenue, GP, and customer satisfaction targets.
• Prepare monthly forecasts and action plans with progress reports to senior management.
• Pursue and expand new business opportunities and parts sales through dealers, fleet customers, stockists, authorised service centres, tenders, government, donor-funded projects, branches, and retail customers, including identifying opportunities in tenders, lease, and framework contracts.
• Oversee parts stock control, including weekly, monthly, and bi-annual perpetual stock takes, and manage the Central Parts Depot (CPD) for receiving, binning, dispatch, and stock takes.
• Conduct competitor price analysis, negotiate with manufacturers, and review prices to maintain competitiveness and budget GP.
• In collaboration with Marketing Department, plan and execute parts sales and marketing promotions (seasonal packages, service clinics, open days, etc.).
• Conduct regular field visits to understand market dynamics and customer expectations, and expand product offerings in line with market demand while providing timely order updates to customers.
• Optimize retail store operations for agility and efficiency to support workshop and retail customers.
• Coordinate demand analysis, ordering, order follow-up, and review of ageing parts to reduce obsolescence.
• Manage existing suppliers, develop new suppliers for better pricing and quality, and oversee parts procurement and logistics to reduce overall parts cost.
• Control expenses to remain within approved budgets.
• Eliminate or reduce risks and enforce compliance with SOPs, 5S, and Safety standards.

Qualifications

Minimum level of academic and professional qualification required to perform effectively in the role 

• Degree in Agricultural /Automotive Engineering or other relevant field
• 7 years of relevant working experience with minimum 5 years at a Supervisory level in an organisation of similar size of operations
• Minimum 3years working experience in sales in the automotive industry
• Experience in Agri-mechanization Industry is desirable
• Product knowledge i.e., tractor specifications, Basic mechanical knowledge is desirable

How to Apply

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