Manager, Business Continuity Planning & Compliance Job KCB Bank, Nairobi, Kenya
Key Responsibilities
Technology Resilience & Recovery.
- Mandate the Group-wide Technology BCM and Operational Resilience strategy, ensuring alignment with ISO 22301, global best practices, evolving regional regulatory mandates (e.g., CBK Prudential Guidelines) while integrating modern Cloud-Native resilience patterns, Automated DR Failover Orchestration, and Infrastructure as Code (IaC) for automated recovery.
- Partner with Group Cybersecurity to design and test specialized “Cyber Recovery Playbooks” (e.g., Ransomware recovery, immutable backups) to defend against and rapidly recover from destructive cyber-attacks.
DR Failover Simulations Orchestration & Testing.
- Direct and orchestrate multi-jurisdictional Disaster Recovery (DR) and Cyber Resilience failover simulations for the Group’s Core Banking and Tier-1 applications, rigorously validating strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
- Develop technology-related crisis management frameworks and facilitate IT DRP simulation exercises (Tabletop drills) for the Group Technology teams.
High-Availability (HA) & BIA.
- Challenge Enterprise Architects and system owners on High Availability and redundancy designs; exercise authority to mandate the elimination of Single Points of Failure (SPOFs) across physical data centers and decentralized Multi-Cloud/Containerized architectures.
- Lead Business Impact Analyses (BIA) and IT Threat/Vulnerability assessments to proactively align technology recovery strategies with business demands.
Third-Party Cloud Resilience & Supply Chain Governance.
- Execute resilience audits and risk assessments of critical third-party technology vendors, SaaS/PaaS Cloud Service Providers (CSPs), and FinTech partners to prevent supply chain disruptions and mitigate systemic concentration risks.
Executive Reporting & Remediation Enforcement
- Design high-impact Operational Resilience dashboards and present strategic BCM risk profiles and compliance postures to the Group Risk Management Committee and the Board.
- Mandate and strictly track the closure of critical vulnerabilities, architectural gaps, and lessons learned identified during DR simulation exercises to their logical conclusion.
Minimum Position Qualification Requirements
Academic & Professional
- Bachelor’s Degree Computer Science, Information Systems, Information Security or a related IT field RQ
- Master’s degree in business or IT AA
- Professional Qualifications
- Business Continuity / Resilience CBCP (Certified Business Continuity Professional), AMBCI, MBCI, or ISO 22301 Lead Implementer / Auditor. RQ
- Technology Governance & Security CISA, CISM, CISSP, CRISC, or ITIL v4 AA
Experience
- Total Minimum No of Years’ Experience Required 5
- Experience in IT operations, architecture, or assurance functions within the Financial Services industry. 5 RQ
- Deep, practical knowledge of current business continuity planning techniques, disaster recovery, and performing complex risk and business impact analyses (BIA). 4 RQ
- Demonstrated exposure to IT resilience practices, including Cloud-native recovery orchestration, Infrastructure as Code (IaC), Automated DR Failover Orchestration, and governing SaaS/PaaS resilience. 3 ES
- Strong understanding of Core IT applications and experience in governing Third-Party/Vendor technology resilience. 3 ES
- Proven track record of managing cross-functional technical teams during high-pressure crisis events or large-scale DR simulations.
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