Mall Manager Job

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Are you a dynamic, results-driven professional with a passion for retail excellence?
Our client’s premier shopping mall is looking for an exceptional Mall Manager
to lead operations, drive growth, and enhance customer experiences.

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  • Oversee daily mall operations, including tenant management, lease compliance,
  • and service providers (security, cleaning, maintenance).
  • Drive revenue growth through occupancy optimization and effective marketing initiatives.
  • Prepare and manage budgets, controlling operational costs and financial performance.
  • Ensure compliance with safety, health, and statutory regulations while
  • maintaining high customer service standards
  • Lead, mentor, and manage the mall management team to achieve strategic goals.

Key Competencies

  • Strong leadership and team management skills
  • Excellent financial and analytical abilities
  • Strong negotiation and conflict resolution skills
  • Customer-focused mindset
  • High integrity and professionalism

Qualifications & Experience

  • Bachelor’s Degree in Business Administration, Real Estate, Property Management, or related field
  • 5-8 years’ experience in retail or commercial property management
  • Strong knowledge of leasing, facilities management, and financial management
  • Experience managing large retail or mixed-use developments is an advantage

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Interested and qualified candidates should submit:
. Updated CV
. Relevant academic and professional certificates
Send applications to: hr@irm.co.ke by Friday, 28th February 2026.
Please include the job title in your email subject line.
Irm Is An Equal Opportunity Employer. Only Shortlisted Candidates Will Be Contacted.

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