IT Manager Job City Walk

IT Jobs, City Walk Jobs. Responsible for leading ICT strategy, managing IT infrastructure, networks, servers and hardware, overseeing cybersecurity and data protection, supporting digital transformation, recovery, and overseeing ICT vendors, assets, CCTV and access systems. Requires a Bachelor’s degree in IT, Computer Science, Information Systems, or a related field, with at least seven years’ ICT experience. The position is based in Nairobi and requires on-site work.

Provide strategic leadership for the company’s ICT infrastructure, systems, cybersecurity, and technical support across Head Office, warehouses, and branches. Ensure reliable, secure, and efficient technology services that support business operations and growth.

Key Responsibilities

• Lead ICT strategy, policies, budgets, and continuity plans.
• Manage infrastructure, networks, servers, connectivity, and hardware.
• Oversee cybersecurity, data protection, access control, and ICT risk.
• Manage helpdesk support, system upgrades, and digital transformation.
• Ensure backups, disaster recovery, and business continuity.
• Oversee ICT assets, vendors, CCTV, biometrics, and access systems..

Qualifications & Experience

• Bachelor’s degree in IT, Computer Science, Information Systems, or related field.
• Minimum 7 years’ ICT experience, including at least 3 years in management.
• Multi-branch retail, FMCG, or distribution experience preferred.
• CCNA, Microsoft, ITIL, CompTIA, or cybersecurity certifications are an added advantage.

Skills & Competencies

• ICT leadership and strategic planning.
• Network and systems administration.
• Cybersecurity and risk management.
• Project and vendor management.
• Problem-solving, communication, and leadership.
• Budget, resource management, and customer service orientation.

How to Apply

Interested candidates should submit their updated CV to jobs@citywalk.co.ke.

Kindly indicate “IT MANAGER” in the subject line.