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IT Manager Job

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Strategic Leadership & Digital Transformation

  • Develop and implement an IT roadmap that supports business growth across the East African market.
  • Lead digital transformation projects, including integration of IoT solutions in operational management and mobile payment technologies at retail outlets.
  • Manage the annual IT budget (CAPEX and OPEX), ensuring optimal ROI on technology investments.

Infrastructure & Operations Management

  • Oversee administration and optimization of ERP systems (e.g., SAP, Oracle, or Navision) within a manufacturing or distribution environment.
  • Ensure high availability of critical infrastructure, including servers, cloud services (Azure/AWS), and connectivity across remote operational sites.
  • Manage retail automation systems, including forecourt controllers and Point of Sale (POS) platforms, ensuring accurate operational and sales reporting.

Cybersecurity & Compliance

  • Implement robust cybersecurity frameworks to protect operational systems and corporate data.
  • Ensure compliance with the Kenya Data Protection Act (2019) and relevant industry standards.
  • Develop and regularly test Business Continuity and Disaster Recovery Plans (BCP/DRP).

Vendor & Stakeholder Management

  • Manage relationships with third-party technology providers, telecom partners, and software consultants.
  • Liaise with regulatory and industry bodies regarding technology compliance and reporting requirements.

Technical Competencies

  • ERP Expertise: Proven experience managing ERP platforms within manufacturing, logistics, or distribution environments.
  • Network Engineering: Strong understanding of SD-WAN, VPNs, and industrial networking environments.
  • Data Analytics: Proficiency in PowerBI or Tableau for operational and business reporting.
  • Cloud Architecture: Experience managing and migrating hybrid cloud environments.

Education

  • Bachelor’s Degree in Computer Science, Information Technology, or a related field.
  • Master’s degree or MBA is an added advantage.

Professional Certifications

  • CISM/CISSP (Cybersecurity)
  • PMP/PRINCE2 (Project Management)
  • ITIL (Service Management)

Experience

  • Minimum 8–10 years of IT experience, with at least 4 years in a senior management role.
  • Experience in the energy, manufacturing, logistics, or FMCG sectors is highly preferred.
  • Experience with Forecourt Management Systems is an added advantage.

Soft Skills

  • Crisis Management: Ability to remain calm and decisive during critical system outages.
  • Communication: Strong ability to communicate technical concepts to non-technical stakeholders and executive leadership.
  • Integrity: High ethical standards and strong governance mindset.

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