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International Freight Forwarding Operator (IFF Operator) Job AGL

Job Title: International Freight Forwarding Operator (IFF Operator) – Airfreight Imports M/F
Date Posted: 23/10/2026
Job Type: Full Time
Job Level: Middle
Employer: Africa Global Logistics
Industry: Logistics
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 27/11/2026

Logistics Jobs, Africa Global Logistics Jobs. Responsible for coordinating international freight shipments, preparing shipping documents, tracking cargo and transport providers, and ensuring timely delivery in compliance with shipping regulations. Requires a diploma or degree in Logistics, Supply Chain Management, or a related field This is a full-time, on-site position based in Nairobi.

Reporting to the IFF Operation Supervisor, the responsible candidate will be responsible for the below key result areas: –

Handle day-to- day operational relationship with the client

  • Receive the orders from the client
  • Request for missing documentation and more detailed instructions, if necessary, from the client.
  • Inform the client of the files processing progress

Manage the file processing

  • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file
  • Regularly archive the files (physically & electronically)
  • Ensure that client files have all the required attachments and copies of these maintained on file

Alert/Inform Management

  • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle
  • Diploma in Clearing and Forwarding
  • 3 years’ experience in Clearing and Forwarding
  • East Africa Freight Forwarding Practicing Certificate will be an added advantage.

Click here to apply

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