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ICT Officer/Network Administration Job Postbank

Job Title: ICT Officer/Network Administration
Date Posted: 27/10/2026
Job Type: Full Time
Job Level: Middle
Employer: Kenya Post Office Savings Bank
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 16/11/2026

IT Jobs, Postbank Jobs. ICT Officer/Network Administration manages network infrastructure and security, requires an IT/CS/Software Engineering degree, professional certification (CCNA, CCNP, CISA, or CISSP), and 3+ years ICT experience (at ICT Officer II level or equivalent). Full-time role in Nairobi.

Position Function

The Network Administrator is primarily responsible for the management of corporate network infrastructure, including corporate firewalls, routers and switches. He/she is responsible for configuring, maintaining, supporting and optimizing all new and existing network hardware, software and communication links. He/she also troubleshoots network performance issues, analyzes network traffic and provides capacity planning solutions.

Key Responsibilities

  • Develop, test and continuously review a comprehensive disaster recovery framework and architecture for the Bank’s networks, maintaining comprehensive documentation where required.
  • Collaborate with the team lead to assess near- and long-term network capacity needs.
  • Prepare detailed network specifications, including diagrams, charts, equipment configurations, recommended technologies, network mapping, processes and service records.
  • Participate in the evaluation of technical specifications for network and security-related devices or solutions.
  • Perform general network administration, including user management, access control and security.
  • Deploy and develop methodologies for testing network performance and providing network performance statistics and reports.
  • Select, deploy and utilize appropriate tools for reporting IP traffic on the network.
  • Support new and existing equipment, hardware and software upgrades relating to network equipment.
  • Manage and administer active corporate network infrastructure, including corporate firewalls, routers and switches; install additional servers, keep the network operating system up to date and oversee the maintenance of network workstations.
  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches and firewalls; diagnose network problems and outages.
  • Manage and ensure optimal operation of all network hardware and equipment for the Unified Communication and Collaboration System, diagnosing network problems and outages.
  • Manage and ensure the effectiveness of security solutions, including firewalls, VPNs and IDS/IPS systems.
  • Configure all networks to ensure their smooth and reliable operation in fulfilling organizational objectives and processes.
  • Receive, prioritize and respond to incoming work order calls and/or emails regarding equipment and/or connectivity problems.
  • Assist in supporting corporate infrastructure servers such as email, calendaring, web, licensing and document management systems.
  • Perform network configuration backups and recovery periodically.
  • Manage Internet access filtering, email filtering and related monitoring systems.
  • Monitor and maintain the Postbank wide area network (WAN) to ensure connectivity availability for all system users.
  • Liaise with contracted service providers in reporting and resolving branch connectivity issues.
  • Coordinate and control network access and usage.
  • Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
  • Monitor network performance to determine whether adjustments need to be made and identify where future changes will be required.
  • Provide leadership in maintaining, troubleshooting and upgrading the core network infrastructure. This includes core network switches, end switches, network drawings, maintaining current designs and developing future design requirements.
  • Monitor the performance of ICT network equipment.
  • Maintain Local Area Network (LAN) and Wide Area Network (WAN) components.

Knowledge, Skills & Abilities

  • At least three (3) years of relevant work experience at the grade of ICT Officer II or in a comparable position.
  • Bachelor’s degree in any of the following fields: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or equivalent qualifications from a recognized institution.
  • Certification in either Cisco Certified Network Associate (CCNA), CCNP, Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP) or equivalent qualification from a recognized institution.
  • Knowledge of operating systems, desktop products and application systems.
  • Strong troubleshooting skills.
  • Fulfilled the requirements of Chapter Six of the Constitution.

How to Apply

Click here to apply

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