ICT Officer Job Beachfront Vipingo

IT Jobs. Beachfront Vipingo Jobs. Looking for an ICT job in Kenya? Beachfront Vipingo is hiring an ICT Officer to manage the organization’s ICT systems and ensure the smooth operation of technology services. The role is based in Mombasa and experience in ICT support is required.

Job Purpose

• To support the Company’s information and communication technology infrastructure by installing, maintaining and securing hardware, software, networks and information systems, while providing timely technical support to ensure efficient, secure and uninterrupted business operations.

Key Responsibilities

• Install, configure and maintain computer hardware, software, printers and other ICT equipment.
• Provide first-line technical support to users and resolve hardware, software and network-related issues promptly.
• Monitor and maintain the Company’s network infrastructure, internet connectivity and wireless systems.
• Administer user accounts, passwords, access rights and system permissions.
• Install, configure and update operating systems, business applications and security software.
• Perform routine system maintenance, software updates and security patches.
• Monitor system performance and recommend improvements to enhance efficiency and reliability.
• Maintain data backup and recovery procedures to safeguard organizational information.
• Ensure ICT systems comply with cybersecurity standards and Company information security policies.
• Support the implementation and maintenance of ERP systems, Property Management Systems (PMS), Point of Sale (POS) systems and other hospitality applications.
• Maintain ICT asset registers and inventory of hardware and software.
• Coordinate ICT equipment repairs, maintenance and vendor support services.
• Prepare ICT reports, system documentation and user manuals.
• Train staff on the effective and secure use of ICT systems and applications.
• Keep abreast of emerging technologies and recommend suitable ICT solutions to improve operational efficiency.
• Perform any other duties as may be assigned by the ICT Manager.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, Computer Engineering or a related field from a recognized institution.
• Minimum of three (3) years’ relevant experience in ICT support, systems administration or network administration, preferably in the hospitality industry.
• Experience supporting ERP systems, Property Management Systems (PMS), Point of Sale (POS) systems and other hospitality applications will be an added advantage.
• Proficiency in Microsoft Office applications, Windows Server environments, Active Directory and network administration.

How to Apply

Interested candidates should submit:

• Application Letter
• Detailed Curriculum Vitae
• Copies of Academic and Professional Certificates

Applications should be sent via email to: hr@beachfrontvipingo.com

Clearly indicate the position applied for in the email subject line.