ICT Manager Job Caritas Microfinance Bank

ICT Manager Job. IT Jobs In Kenya

Job Purpose

• Responsible for overall Management, operations, and execution of IT strategy for the Organization. The holder of the role shall be reporting to the Head of ICT & Innovations.

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Key Responsibilities

• The management of bank database and ensuring their security thereof.
• Evaluate user’s needs and then scopes the system architecture, functionalities, and ensure that ICT facilitates acquisitions to meet business needs.
• Plan, develop and implement the ICT budget, and obtain competitive prices from suppliers.
• Schedule patches, upgrades and security backups of hardware and software systems.
• Research and install new innovative systems to keep up to date with the changing technology.
• BCP management for the bank and ensuring quarterly dry runs for the DR site.
• Guarantee the smooth running of all ICT systems with an uptime of 99%.
• Ensure that all ICT systems and governance frameworks follow internal policies and guidelines in line with best-in-class standards.
• Manage secure access to the network for remote users, third parties and each time ensuring encryption, confidentiality and security of the databases.
• Secure data from internal cyber and external cyber-attack through continuous security policies refinement in firewalls and other security systems.
• Manage teams within ICT to offer appropriate helpdesk support and advice efficiency and monitor customer satisfaction.
• Manage crisis situations which may involve complex technical hardware or software problems and give precise solutions.
• Mentor and train ICT support staff to have a competent and motivated team.
• Formulate ICT strategies, policies and plans.
• Manage ICT risks and setting priorities between system developments, maintenance and operations.
• SLA management with third parties.

Qualification And Experience Requirements

Minimum level of academic qualification, skills and knowledge required to perform effectively in the role:

• Bachelor’s degree in information technology or computer science from a recognized institution. A master’s degree will be an added advantage.
• Skills in SQL scripts and actively having worked with core banking system databases.
• Certifications in SQL, CCNA, CCNP, Project Management (PMP/PRINCE2) will be and added advantage.
• Minimum of 5 years’ experience required in a managerial role and ability to lead & manage a team.

Key Performance Indicators

• Up to date ICT strategies and policies in place.
• System Uptime.
• Availability of Data security and backups.
• Return on Investment in ICT investments.
• Level of utilization of Key ICT resources and staff.
• Cost efficiency and management on Investment in ICT.

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How to Apply

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying. The closing date for application will be 7th February 2025. Only shortlisted candidates will be contacted. For more information, please visit http://www.caritas-mfb.co.ke