HUB Coordinator NGO Job Welthungerhilfe

Project Management Jobs, Welthungerhilfe Jobs. Responsible for coordinating HUB activities, supporting programme implementation, managing partnerships, organising meetings and events, monitoring progress, maintaining records, and preparing reports. Requires a relevant qualification in development studies, project management, social sciences, business administration, or a related field. The position is based in Nairobi and may require fieldwork.

Key Responsibilities

• Build, lead and continuously develop the Global Admin HUB and its team in Nairobi
• Lead the recruitment, onboarding and training of HUB team members in coordination with Head Office
• Manage the day-to-day operations of the HUB and provide operational supervision, guidance and support to the teams
• Ensure timely, efficient and high-quality service delivery in accordance with agreed Service Level Agreements
• Support the phased transition and integration of operational processes and systems into the HUB
• Act as a key liaison between the HUB, Country Offices and Head Office, ensuring effective communication, coordination and alignment across workflows
• Coordinate the resolution of operational issues together with HUB teams and relevant country stakeholders
• Ensure compliance and quality assurance across HUB-managed processes in line with internal procedures, controls and audit requirements
• Drive continuous improvement of HUB operations and adapt processes in line with WHH’s digital transformation
• Contribute as a key operational stakeholder and member of the ZAMI Core Team, identifying risks and challenges, sharing lessons learned and supporting successful implementation
• Coordinate the documentation and exchange of lessons learned and good practices between the HUB and Head Office

Qualifications

• A university or technical college degree in a relevant field
• 2–5 years of relevant professional experience, ideally gained in countries of the Global South
• Experience in coordinating and organizing operational processes; experience in financial processing of projects is an advantage
• Strong leadership and people management skills, with the ability to guide and develop a diverse team
• Strong organizational and coordination skills and the ability to manage multiple stakeholders and operational priorities
• A collaborative and solution-oriented working style, combined with initiative and sound decision-making skills
• Strong intercultural communication and negotiation skills and the ability to work effectively across countries and organizational units
• You recognize the growing value of data in your field and are eager to build your awareness and skills to incorporate data-informed approaches into your work
• Excellent English language skills; knowledge of an additional international language, particularly French or Arabic, is an advantage

How to Apply

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