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HR Assistant Job PACIS Insurance

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HR Jobs. PACIS Insurance Jobs

JOB PURPOSE

Reporting to the HR & Corporate Services Manager, the role holder will ensure that all human resource needs for the business function(s) are met. The HR Assistant supports the Business in executing a variety of HR functions, including recruitment, onboarding, employee engagement, benefits administration, performance management, and compliance. This role ensures efficient HR operations aligned with company policies and regulatory frameworks.

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Support Execution of the HR Strategy

  • Support the HR & Corporate Services Manager in implementing people strategies and plans that attract, develop, and retain top talent.
  • Assist in executing HR initiatives that address business needs, employee engagement, and organizational effectiveness.

Recruitment and Onboarding

  • Assist in implementing the company’s manpower plan and recruitment strategy.
  • Coordinate interview scheduling, candidate communication, and selection documentation, ensuring adherence to recruitment timelines and Service Level Agreements (SLAs).
  • Plan and execute a comprehensive onboarding and orientation program to effectively integrate new employees.

Learning and Development

  • Coordinate training and development programs aligned with business objectives and employee development needs.
  • Identify training needs through performance appraisals and consultation with managers.
  • Develop and manage the Annual Training Calendar and track implementation.
  • Administer and coordinate the E-learning platform to support employee upskilling and compliance training.

Performance and Talent Management

  • Support the implementation of performance management processes, including goal setting, appraisal tracking, and performance reviews.
  • Assist managers and staff in preparing and updating performance contracts and development plans.
  • Conduct checks to ensure consistency and fairness in performance evaluations.
  • Track and maintain performance data and assist in talent development initiatives.

HRMS & Data Management

  • Maintain accurate and up-to-date employee information in the Human Resource Management System (HRMS).
  • Implement updates and ensure data integrity across HR systems.
  • Generate and share monthly HR reports and dashboards for management decision-making.
  • Support the digitalization of HR records and process automation initiatives.

Employee Benefits Administration

  • Support in administering employee benefits such as pension schemes, group life insurance, medical benefits, and staff welfare programs.
  • Assist in payroll administration.
  • Liaise with service providers, insurers, and finance to ensure timely processing of benefit claims and renewals.
  • Handle employee queries regarding benefits and ensure clear communication of policies.
  • 2-5 years of experience in HR operations
  • Experience in the Insurance Industry is an added advantage
  • Member of IHRM
  • CHRP or Higher Diploma in HR or equivalent is an added advantage
  • Knowledge of Kenya Employment Law & Labour regulations

SKILLS AND COMPETENCIES

Technical Skills:

  • Proficiency in MS Office and HRIS systems.
  • Data analytics and management.

Competencies:

  • Excellent communication and interpersonal skills
  • High attention to detail
  • Strong organizational and multitasking ability
  • Integrity and professionalism
  • Empathy and confidentiality
  • Teamwork and adaptability in a dynamic, compliance-driven environment
  • Understanding of the HR / People impact
  • Ability to work under pressure and manage time efficiently

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