Front Office & Client Services Admin Job (97K)

Admin Jobs

Reporting To: HR/Admin
Industry: Legal
Gross Salary: Ksh 97,587

Role Summary

Our client is looking to hire a Front Office & Client Services Administrator to serve as the first point of contact for clients and visitors, ensuring a professional and seamless front office experience. The role also provides critical administrative and registry support, maintaining efficient file management systems and contributing to overall office operations.

This position requires a detail-oriented, service-driven individual with strong organizational skills and the ability to manage both client-facing and back-office responsibilities effectively.

Key Responsibilities

Front Office & Client Experience

• Manage the reception desk, welcoming clients and visitors in a professional and courteous manner.
• Handle incoming calls, inquiries, and client coordination efficiently.
• Ensure a high standard of client service and uphold the firm’s professional image at all times.

Administrative & Registry Support

• Support daily file management processes, including opening and maintaining client case files.
• Assist with file retrieval from the registry as requested by advocates and legal staff.
• Update and maintain accurate file movement and “bring-up” schedules within the system.
• Ensure proper filing, organization, and integrity of registry records, including identifying and correcting misfiled documents.
• Generate and manage file closure documentation and maintain closure logs.

Database & Systems Management

• Maintain accurate data entry across internal systems (e.g., Wakili system)
• Ensure proper record-keeping and database integrity.
• Support reporting and tracking of file movement and status.

Office Operations & Support

• Assist in office setup, relocations, and operational transitions.
• Manage and monitor office inventory, including supplies and materials.
• Provide general administrative support to legal secretaries and clerks as needed.
• Perform any other duties as may be assigned from time to time in line with the role and organizational objectives.

Qualifications & Experience

• Diploma or Degree in Business Administration, Office Management, or related field.
• Minimum of 4 to 5 years of experience in front office, administration, or customer service roles.
• Experience in a legal or professional services environment is an added advantage.
• Proficiency in Microsoft Office and database systems.

Key Competencies

• Strong client service orientation and professional communication skills.
• High attention to detail and organizational ability.
• Working knowledge of administrative systems and databases.
• Ability to multitask and manage competing priorities.
• Integrity and confidentiality in handling sensitive information.

How to Apply

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title in the email subject (Front Office & Client Services Administrator – Legal) to jobs@corporatestaffing.co.ke before 20th April 2026

NB: Only shortlisted candidates will be contacted. If you do not receive any communication from us within two weeks of your application, kindly consider your application unsuccessful. We appreciate your interest and thank you for applying