Front Office & Admin Assistant Job (40-50K)

Reporting Line: Medical Centre Manager / Management

Administration Jobs. Front Office & Admin Assistant managing the reception area, registering patients, scheduling appointments and providing day-to-day administrative support, requiring a diploma in Business Administration or Front Office Management, minimum 2 years front office or customer service experience and MS Office proficiency, in a medical centre environment, on-site role.

Our client is a private clinic providing quality and accessible healthcare services to its patients. They are looking to hire a friendly, organized, and customer-focused Front Office & Admin Assistant to manage the reception area, support patients, and provide day-to-day administrative assistance to ensure the smooth running of the medical centre.

Key Responsibilities

• Welcome and professionally attend to patients and visitors at the reception.
• Register new and returning patients and maintain accurate patient records.
• Schedule, confirm, and manage patient appointments.
• Receive and respond to telephone calls, WhatsApp messages, emails, and other enquiries.
• Provide patients with accurate information regarding services, appointments, and general enquiries.
• Coordinate patient flow and liaise with medical staff to ensure smooth service delivery.
• Handle payments, issue receipts, and maintain accurate daily collection records.
• Support billing and follow up on outstanding patient payments where required.
• Maintain proper filing and organization of patient and administrative records.
• Handle incoming and outgoing correspondence and documents.
• Manage office supplies and ensure adequate stock of stationery and other administrative items.
• Assist with procurement of office and general medical centre supplies as required.
• Maintain a clean, organized, and welcoming reception and front office area.
• Support the preparation of administrative reports and records.
• Assist with basic data entry, documentation, and other administrative tasks.
• Maintain confidentiality of patient information and administrative records.
• Support general office operations and ensure administrative procedures are followed.
• Perform any other duties as assigned by Management.

Qualifications & Experience

• Diploma in Business Administration, Front Office Management, Health Records, or a related field.
• Minimum 2 years of experience in a front office, administrative, or customer service role.
• Proficiency in Microsoft Office applications.
• Experience using patient management, POS, or other administrative systems is an added advantage.
• Good understanding of basic office administration and record-keeping.

Key Competencies

• Excellent customer service and interpersonal skills.
• Strong communication skills, both verbal and written.
• High level of organization and attention to detail.
• Professional, warm, and welcoming personality.
• Ability to handle patients and enquiries with tact and empathy.
• Ability to multitask and manage competing priorities.

How to Apply

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title on the email subject (Front Office & Admin Assistant) to jobs@corporatestaffing.co.ke before 29^th September 2026.

NB: Only shortlisted candidates will be contacted. If you do not receive any communication from us within two weeks of your application, kindly consider your application unsuccessful.

We appreciate your interest and thank you for applying.