Front Desk Receptionist Job 3rd Park Hospital

Administration Jobs, 3rd Park Hospital Jobs. Responsible for welcoming patients and visitors, answering phone calls, booking appointments, handling enquiries, and keeping reception records up to date. Requires a certificate or diploma in Front Office Management, Business Administration with 2+ years’ reception experience. This is a full-time, on-site position based in Nairobi.

Key Responsibilities

• Welcome patients and run the front desk with warmth and discretion Handle calls, WhatsApp, email and social media enquiries promptly Schedule and confirm appointments; manage the doctor’s diary Explain treatment packages and pricing (training provided)
• Process payments, invoices, M-Pesa and insurance paperwork; daily cash-up Maintain patient files and clinic database Keep reception and waiting area immaculate

Qualifications

• Diploma/degree in Front Office, Hospitality, Business or related 
• 2+ years’ reception experience, ideally in a private clinic, spa, hotel or premium retail Impeccable grooming and presentation
• Excellent spoken and written English; Swahili essential; other languages a plus
• Confident with computers, booking systems and social media Discreet, organised, calm under pressure

How to Apply

Email subject: Receptionist – Intima Care Send CV, cover letter & recent photo to recruitment@3rdparkhospital.com.