Flight Purser Job Jambojet

Aviation Jobs. Jambojet Jobs

Key Accountabilities / Responsibilities

• Lead and manage the cabin crew team, ensuring efficient and effective teamwork during flights.
• Oversee and ensure adherence to all safety and security procedures, conducting safety briefings and checks, and coordinating with the flight deck for smooth operation.
• Deliver and supervise high-quality passenger service, addressing any concerns or needs, and ensuring a comfortable and pleasant flight experience.
• Act as the primary liaison between the cabin crew and flight deck officers, ensuring clear and effective communication.
• Drive revenue through onboard sales, including meals, beverages, and duty-free items, while managing in-flight services to ensure high standards and passenger satisfaction, and ensure proper utilization of company property to avoid wastage and misuse.
• Direct and coordinate cabin crew during emergencies, ensuring proper execution of safety procedures and passenger management.
• Mentor and guide cabin crew members, encouraging professional development and adherence to company standards.
• Ensure compliance with aviation regulations and company policies, maintaining accurate in-flight documentation and reports.
• Collect and analyze passenger feedback to continuously improve service quality and address areas for enhancement.
• Ensure adherence to company grooming and uniform standards by self and crew while on duty, thereby upholding the professional image of the airline through exemplary conduct, grooming, and customer interaction.

Qualifications

Education:

• Minimum of a Diploma or equivalent in Hospitality, or a related field is advantageous.

Experience:

• Minimum of two years of experience in cabin crew roles, with prior experience in a leadership position preferred.

Certifications:

• Valid Cabin Crew Member Certificate. Membership to professional bodies is an added advantage.

How to Apply

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