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Finacle Support Manager Job Co-operative Bank
Banking Jobs. Co-operative Bank Jobs
The role
The successful jobholder will be expected to:
- Configure the system according to business and user needs.
- Develop and conduct System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Create test environments and ensure all features are fully tested before going live.
- Address system queries and resolve issues to minimize downtime.
- Coordinate with vendors for issue resolution and maintain an updated log of system problems.
- Support fraud investigations and work with ICT teams for seamless system operations.
- Implement tariff changes and ensure system configurations align with business needs.
- Conduct regular patching, upgrades, and version control to ensure compliance with security standards.
- Guide team members and mentor them for project completion and improvement.
- Manage relationships with vendors for system support and ensure timely issue resolution.
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications:
- A Bachelor’s Degree in Computer Science or a related field.
- At least 5 years of experience supporting and using Banking Applications.
- Proven experience with Finacle CBS version 10x/11x modules.
- Finacle 10x/11x functional and technical training.
- Expertise in Unix Operating Systems (AIX, RHEL, Solaris).
- Experience with Java Application Servers (WebSphere, WebLogic, JBoss).
- Proficiency in SQL and PL/SQL scripting.
- Oracle RDBMS Administration skills.
- Knowledge of Networking and Data Communications.
- ITIL Certification and Project Management skills.
- Expertise in business requirements documentation and design thinking methodologies.
- Strong business relationship and stakeholder management skills.
- Excellent communication and influencing abilities.
- Proven ability to plan and prioritize effectively.
- Results-oriented with a focus on continuous improvement.
How to Apply
If you’re ready to take on a rewarding role in a fast-paced, ever-evolving environment, apply today to become part of our forward-thinking team! Forward your application letter enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number FSM/IID/2025 by 26th September 2025.
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