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E-commerce Solution Support Officer Job Network International
IT Jobs, Network International Jobs.
The role is responsible for facilitating seamless platform and partner integrations, ensuring high-quality payment solutions across our products. This role identifies opportunities for system enhancements, supports feature development, and guarantees scheme and regulatory compliance. The specialist will play a key part in quality assurance, troubleshooting, and resolving integration issues while working closely with engineering and product teams.
Responsibilities
- Set up and maintain integrations with payment platforms and partners, ensuring smooth onboarding and ongoing operations.
- Identify and recommend opportunities for system and process enhancements to improve efficiency, reliability, and scalability of payment solutions.
- Support the implementation of new product features related to payments, collaborating with product teams to ensure alignment with business objectives.
- Ensure compliance with payment scheme rules and relevant regulatory requirements, proactively monitoring for changes and implementing necessary updates.
- Conduct quality assurance testing for integrations and payment features, ensuring robust performance and a seamless user experience.
- Troubleshoot and resolve integration issues, providing timely support to internal teams and external partners.
- Collaborate effectively with engineering and product teams to prioritize and deliver enhancements, resolve technical challenges, and support product launches.
Qualifications
- Bachelor’s degree in computer science, information systems, business, or a related field (or equivalent experience).
- Certifications related to specific areas of the role e.g. project management, testing, compliance etc. would be an advantage.
- Experience in payments, fintech, or related technology environments is preferred.
- Strong understanding of payment platforms, partner integrations, quality assurance processes, and compliance standards.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work collaboratively across teams in a fast-paced environment.
- Good planning and organization skills.
How to Apply
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