Dispatch Specialist Job Sunda International
Logistics Jobs. Sunda International Jobs
We are seeking a proactive and detail-oriented Dispatch Specialist to optimize delivery operations and ensure seamless coordination across teams. Based in Kisumu, Kenya, you will manage dispatch planning, real-time monitoring, and data-driven improvements to enhance efficiency and customer satisfaction.
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Key Responsibilities
Dispatch Planning & Coordination
- Develop daily dispatch schedules based on order priorities, delivery timelines, cargo volume, and operational needs.
- Allocate resources (vehicles, personnel) effectively to meet service-level agreements.
Real-Time Monitoring & Problem-Solving
- Track vehicle locations, cargo safety, and delivery progress using logistics tools.
- Address emergencies (e.g., vehicle breakdowns, cargo damage, traffic delays) by adjusting plans and coordinating solutions to prevent delays.
Data Analysis & Reporting
Compile weekly reports on delivery completion rates, delays, and exceptions.
Analyze root causes of issues and propose optimization strategies to leadership.
Stakeholder Collaboration
- Liaise with order management teams, warehouse staff, carriers, and clients to align on delivery requirements.
- Support finance/HR with tasks like cost verification and attendance tracking.
Qualifications
- Education: Bachelor’s degree in Logistics, Supply Chain, Business, or related field.
- Experience: Open to all levels; prior dispatch/logistics experience is a plus.
- Skills:
- Resource Coordination: Ability to balance multiple demands and resolve operational bottlenecks.
- Communication: Strong negotiation and interpersonal skills for internal/external collaboration.
- Data Proficiency: Expertise in Excel for data analysis; ability to derive insights from metrics.
- Local Knowledge: Familiarity with road networks in Western Kenya (Kisumu-centric) is preferred.
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How to Apply
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