Dispatch Clerk Job City Walk Nairobi, Kenya

We are seeking a highly detail-oriented and organized Dispatch Clerk to coordinate and accurately process the dispatch of goods from the warehouse to branches, customers, and other designated locations. The role ensures orders are verified, documented, packed, and dispatched on time while maintaining accurate records and compliance with company procedures.

Key Responsibilities

• Process approved customer, branch, and internal dispatch orders.
• Verify dispatch instructions against sales orders, transfer notes, invoices, and delivery documents.
• Coordinate with warehouse and picking teams to ensure accurate order preparation.
• Physically verify goods before dispatch and confirm quantities match system and document records.
• Record dispatches accurately in the ERP or inventory system.
• Obtain and file proof of delivery and maintain organized dispatch records.
• Receive and document returned goods, including damaged or incorrect items.
• Report delays, shortages, discrepancies, and prepare daily dispatch updates.

Qualifications & Experience

• Diploma or Certificate in Supply Chain Management, Logistics, Warehousing, Business Administration, or a related field.
• 1–3 years of experience in dispatch, warehouse, logistics, or inventory operations.
• Retail or FMCG experience is an added advantage.
• Experience using ERP, warehouse management, or inventory systems is preferred.
• Good understanding of stock handling and dispatch procedures.

Skills & Competencies

• Microsoft Excel and computer skills.
• Ability to use ERP or inventory systems.
• Good understanding of stock movement and documentation.
• Numerical accuracy and reconciliation skills.
• Strong verification, record-keeping, and filing skills.

How to Apply

Interested candidates who meet the above requirements are invited to submit their updated CV to jobs@citywalk.co.ke indicating “Dispatch Clerk Application” on the subject line.