Candidates Testimonials – How C.S.S Got Me Hired
Our Services
Free Trainings & Events
Customer Support Officer Job Watu Credit
Customer Service Jobs. Watu Credit Jobs
What you will do:
- Sort and file received logbooks {from dealer and from NTSA} in the designated logbook cabinets while maintaining minimum unfiled backlog as agreed with Supervisor
- Retrieve dealer logbooks from cabinets for exchange at NTSA and pulling of logbooks for transfer for issuance to the logbook transfer officers
- Maintain and check pulling list for eligible client transfer logbooks and pull required numbers for transfer team as per set KPIs
- Weekly check to confirm archived logbook requests as well as the movement between branches list to ensure these are included in weekly dispatches and sent out to branches
- Pull and issue insurance logbooks to the insurance department and ensure proper updates in Movement file
- Make calls to clients to notify them of transfers done to their E Citizen account, guide them on ownership acceptance and update all activities as per set process in the officer portfolio
- Prepare weekly dispatches of transferred logbooks as per scheduled dispatch dates and send out confirmation emails to the respective branches
- Escalate to supervisor all issues pertaining to cabinets {faulty or otherwise}.
Read>>>3 Interview Red Flags Recruiters Notice in the First 60 Seconds
Qualifications
- You are passionate about our mission to empower entrepreneurs.
- A minimum of a Bachelor’s Degree or Diploma in a Business related field.
- You bring at least one (1) year of working experience within the asset financing industry or call center as an intern or full-time employee.
- Self-motivated with high energy and ability to prioritize, meet deadlines, and flexibility to adopt fast-paced and dynamic working environments
- Ability to deal with challenging Customers through demonstration of high negotiation skills and ability to perceive, interpret, demonstrate, control, evaluate, and use emotions to communicate with and relate to Customers effectively and constructively
- Excellent communication skills and ability to build rapport, work and blend with a team of individuals from diverse backgrounds
- Excellent interpersonal skills with a spirit to go an extra mile and assist other team members and customers reach a win-win outcome.
- Ethical, compliant professional with no criminal records.
- Willingness to work various hours as business demands, including late nights, weekends, and holidays.
Read>>>Still Writing CVs The Old Way? Here’s Why That’s Costing You
How to Apply
🚨 Before You Apply for This Job…Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Click here & get it reviewed by our recruiters.