Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Customer Relations Intern Job Revivo
Customer Service Jobs. Revivo Kenya Jobs
Responsibilities
- Respond to customer inquiries via phone, WhatsApp, social media, email and live chat.
- Assist customers with product inquiries, order updates, repair status and general support.
- Coordinate with relevant departments (Repairs, Logistics, Sales) to resolve customer concerns.
- Help manage customer orders, returns, exchanges and warranties.
- Ensure all customer orders are updated, documented and resolved within timelines.
- Assist in communicating order progress and status updates clearly.
- Conduct post-purchase or post-support follow-up calls.
- Prepare weekly insights reports highlighting trends and improvement areas.
- Update customer records, logs, and activity summaries accurately.
- Support in compiling weekly CX reports and performance metrics.
Read>>>Want to Nail Your Next Job Interview? 3 Ways to Prove You’re the Best Hire
Requirements
- Diploma or Degree in Customer Service, Business, Communications, Marketing or related field.
- Strong communication skills—both spoken and written.
- Friendly, patient, and customer-oriented personality.
- Ability to handle multiple tasks and stay organized.
- Basic computer skills (Google Workspace, CRM systems, or willingness to learn).
- Added Advantage: 1 year experience in customer service or front-line support.
- Experience handling calls, complaints or customer-facing roles.
- Fluency in both English and Swahili.
- Knowledge of e-commerce or tech-related customer support.
Read>>>Smart CV Tweaks to Stay Relevant in Any Job Market
How to Apply
Send your CV Resume to info@revivokenya.com
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.