Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Head Of Recruitment
Our Services
Free Trainings & Events
Customer Experience Associate Job Tatu City
Customer Service Jobs. Tatu City Jobs
Key Responsibilities
Lead Generation & Outreach:
- Contact potential customers through calls, messages, and digital channels to introduce our products and opportunities.
- Proactively follow up with leads to maintain engagement and interest.
- Schedule meetings and site visits for the sales team.
Customer Engagement:
- Build rapport and deliver professional, engaging conversations with customers from diverse regions and backgrounds across the world
- Adapt communication styles to suit different cultural and time-zone contexts.
- Represent Tatu City’s brand and values with warmth, clarity, and professionalism in every interaction.
CRM & Reporting:
- Accurately record customer interactions, leads, and follow-ups in the CRM system.
- Track progress against targets and contribute to team goals.
Sales Enablement:
- Support sales and marketing teams in developing strong lead pipelines.
- Provide insights from customer conversations to help improve outreach strategies
Requirements
- Bachelor’s degree or equivalent experience in Business, Marketing, Communications, or a related field.
- 1-3 years’ experience in telesales, account management, or a high-volume client-facing role.
- Excellent written and spoken English with a clear, professional phone presence.
- Confident and engaging communicator with strong sales and persuasion skills.
- Active listener able to identify client needs and tailor conversations effectively.
- Skilled in managing objections and maintaining positive momentum.
- Highly organized, detail-oriented, and adaptable to new tools and systems.
- Experience using CRM platforms (e.g., Salesforce, HubSpot) preferred.
- Proactive, results-driven team player focused on meeting and exceeding targets.
- Experience working with international clients across different time zones is an advantage.
- Applicants who possess experience in diaspora sales, real estate or property sales, or engaging with global clients will have a significant advantage over other candidates
How to Apply
🚨 Before You Apply for This Job… Is Your CV Ready For The Competition?
This job will attract 1000+ applicants. Sadly, many qualified professionals miss out on interviews — not because they lack experience, but because their CV does not clearly demonstrate why they qualify for this specific job.
You may be qualified. But if your CV is too generic, outdated, or not aligned to the job requirements, you’ll not be shortlisted.
Using the same CV for every application also rarely works.
And while many candidates are now using AI to rewrite their CVs, polished wording alone does not guarantee interviews.
AI can write your CV. We know what gets shortlisted.
🎯 Want to improve your chances of getting shortlisted for THIS job?
Email your CV today to cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade
Our recruiters will review your CV and show you how to position your experience better for the job you are targeting. Learn more about our CV upgrade service here.