Contracting & Admin Assistant Job Angama

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Angama is recruiting an experienced industry professional for the position of Contracting Assistant. This is an exciting opportunity to join a growing business and play a key role in expanding one of the leading independent safari lodge brands on the continent.

The successful candidate’s primary role will be to assist in the vital administration of Angama’s legal contracting with our global Trade Partners, as well as manage the CRM and all administrative work regarding the Global Travel Trade on behalf of our three properties: Angama Mara, Angama Safari Camp, and Angama Amboseli.

This role reports to the Head of Sales

Key Responsibilities:

• The stewardship of Angama’s digital contracting with our global trade partners
• Growing Angama’s trade database and the administration of our CRM system
• Maintain organized records of all contracts, correspondence, and partner documentation.
• Provide general administrative support to the Sales team: Pre and post Tradeshow admin support, managing shared calendars, and tracking key deadlines related to contracting cycles

Key Qualities of the Successful Candidate:

• Detail-oriented and finds satisfaction in an administration role well done
• Articulate both in the written and spoken word
• Naturally empathetic and easily holds others’ concerns
• Seamlessly adapts to differing requirements of trade partners from across the globe
• Understands that once a reputation is lost, it’s almost impossible to regain
• Continually curious about the travel industry and closely follows new trends
• Understands that hospitality is a 24/7 industry and that guest delight is everyone’s responsibility
• Understands the complexity and sensitivity of the travel industry’s distribution channels
• Can keep their sense of humour and sense of fairness at all times
• Purpose driven, and motivated to work within an impactful business
• Aligned with Angama’s values of Ubuntu, Respect, Honesty, Courage and Joy

Key Qualifications:

• A relevant qualification with at least 2 years’ post-degree experience in the tourism or hospitality industries
• An eye for detail
• Good knowledge of Tourplan will be an added advantage

How to Apply

To apply for this role, please submit your CV, a support letter, and a short informal video (no longer than 2 minutes) here.

Feel free to include any documents that show your experience and your alignment with Angama’s values.