Commercial Manager Job NYAHUWASCO

Looking for a finance job in Kenya? Nyahururu Water and Sanitation Company is hiring a Commercial Manager to oversee revenue management. The role is based in Nyahururu and membership of a professional body is required.

Job Ref: NWSCO/CM/01/2026

Nyahururu Water and Sanitation Company Ltd, a public water utility company fully owned by the County Government of Laikipia and with a mandate to provide water and sanitation services in Laikipia County is seeking to recruit a self-driven individual for the position of Commercial Manager.

The successful candidate will be responsible for the management of commercial function including formulation, periodic review and implementation of the strategy for service delivery and revenue generation and ensure effective implementation. The position ensures effective billing and delivery of services to all customers.

Key Responsibilities

• Develop long-term business strategies and operating plans for the department which are in line with Strategic Plan and Business Plan.
• Ensure provision of timely and high-quality client services that meets or exceed their expectations.
• Develop and implement systems for positive customer relations management.
• Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation.
• Promote new ideas and business solutions that result in extended service to the existing and new clients.
• Ensure the provision of comprehensive commercial information systems, including up-to-date customer database, to achieve the overall Company revenue objectives.
• Ensuring timely, complete and accurate meter reading and billing of services and subsequent collection.
• Carrying out customer surveys and devise strategies to address, improve on matters arising from feedback received.
• Develop departmental policies, procedures, actions/work plans and budgets in line with overall company’s strategic objectives.
• Oversee and implement performance management in the department.
• Prepare and submit board and management papers for approval monthly, quarterly and annual reports for the department.
• Identify training needs for the departmental staff.
• Mentor and coach department staff.
• Identify procurement needs of the department.
• Responsible for physical assets assigned to the department by the company.
• Perform any other related duties as delegated by Managing Director.

Qualifications

• Bachelor’s degree in Finance or CPA (K) or any other relevant degree from a recognized institution.
• Member of a professional body in good standing.
• At least 7 years’ experience with a minimum of 5 years in a managerial or supervisory position. Experience in the water sector will be an added advantage.
• Master’s degree in business related field will be an added advantage.
• Excellent communication skills.
• Proficiency in ICT with strong MS office and internet use.
• Excellent planning and organizational skills.
• Strong leadership and problem-solving skills.
• Good analytical skills.

Core Competencies

• Develops and implements commercial strategies to maximize revenue and strengthen market performance.
• Manages customer service, billing, metering, tariffs, contracts, revenue collection and business development.
• Enhances commercial performance by improving customer satisfaction, reducing revenue losses and increasing collection efficiency.
• Oversees revenue assurance, customer account management, debt recovery and commercial partnerships.

How to Apply

Interested candidates should forward their hard copy applications together with updated CVs, academic and professional certificates, indicating email, day time telephone contact and other testimonials in a sealed envelope clearly marked the position applied for and the job reference number at the top of the envelope.

The Managing Director
Nyahururu Water and Sanitation Company Limited
P.O. Box 952-20300
NYAHURURU

Applicants are encouraged to apply through post office, courier or hand deliver and send a soft copy of the same to recruitment@nyahuwasco.co.ke