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Collection Agent (Call Centre) Job
Customer Service Jobs
Are you confident on the phone, strong at negotiation, and motivated by results?
Our client is seeking a driven Collection Agent to engage customers, negotiate payment solutions, and support effective debt recovery in a professional call-centre environment.
Read More>>>Stop Making These 3 CV Mistakes Before 2026Â Â Â Â Â Â Â Â Â Â Â Â Â
What You’ll Be Doing:
- Making outbound calls to customers with overdue accounts
- Negotiating realistic payment plans and accurately updating customer records
- Consistently meeting daily, weekly, and monthly collection targets
- Handling disputes professionally while maintaining data accuracy
- Recommending accounts for further action and participating in ongoing training
What We’re Looking For:
- Strong communication and negotiation skills
- Ability to handle difficult conversations calmly and professionally
- Computer literacy (collections systems knowledge is an added advantage)
- High integrity, reliability, and ability to work under pressure
- Minimum High School certificate
- Call centre or customer service experience is an added advantage
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How to Apply
If you’re self-motivated, target-driven, and ready to grow, we’d love to hear from you.
Send your CV to:
info@talentaris.co.ke
CC: talentarishr@gmail.com
🚨 Before You Apply for This Job
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.Â
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.