CCTV Operator Job Kenafric

Security Jobs, Kenafric Jobs. Responsible for monitoring CCTV cameras, identifying suspicious activities, reporting security incidents, maintaining surveillance records, and supporting site safety procedures. Requires a Certificate or Diploma in Security, IT, or a related field, with 1–2 years of CCTV monitoring or security experience. This is a full-time, on-site position based in Nairobi.

Role Overview

The CCTV Operator is responsible for the continuous monitoring, operation, and first-line technical support of the Closed-Circuit Television (CCTV) and associated electronic security systems across Kenafric Group of Companies. The role ensures early detection of security incidents, supports rapid response, maintains accurate records, and contributes to the overall safety and protection of people, assets, and operations.

Key Responsibilities

• Surveillance & Monitoring: Monitor CCTV, alarms, and security systems in real time across company premises.
• Incident Detection & Response: Identify and escalate security breaches or hazards immediately to support response teams.
• System Operation: Proficiently operate CCTV software, VMS, DVR/NVR, and control-room equipment.
• Technical Troubleshooting: Resolve first-line surveillance system issues; escalate complex faults to IT/Security support.
• Footage Management: Retrieve and export video footage for investigations while complying with data policies.
• Reporting & Documentation: Maintain shift logs, incident reports, equipment records, and handover notes.
• Access & Alarm Integration: Respond to integrated access control, intrusion, and fire alerts.
• Equipment Care: Perform routine checks on control-room hardware and report anomalies.
• Compliance & Confidentiality: Maintain strict confidentiality and adhere to company security policies.
• Shift Handover: Execute thorough shift handovers, highlighting ongoing issues and priority areas.

Qualifications

• Diploma or Certificate in Security Management, Electronics, IT, or related field preferred.
• 1–2 years’ experience operating CCTV/surveillance systems in corporate or industrial settings.
• Proven ability to troubleshoot CCTV cameras, NVR/DVR systems, network switches, and VMS software.
• Familiarity with IP cameras, PoE networks, and surveillance platforms preferred.
• Valid Certificate of Good Conduct (Kenya) required.
• Manufacturing or multi-site industrial security experience is an advantage.

Key Skills

• Technical Aptitude: Ability to identify, diagnose, and resolve surveillance system faults.
• Attention to Detail: Strong concentration and observation skills during monitoring.
• Communication: Clear verbal and written skills for reporting and escalation.
• Integrity & Discretion: Strict confidentiality regarding security footage and company info.
• Stress Management: Calm and decisive under pressure during security incidents.
• Computer Literacy: Proficient in Windows, basic networking, and office apps.
• Teamwork: Collaborative with security personnel and other departments.
• Shift Flexibility: Able to work rotating shifts, including nights and weekends.

How to Apply

Click here to apply

• Deadline: Close of business 20th October 2026