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CBS Product Development Engineer Job Safaricom

CBS Product Development Engineer Job. IT Jobs In Kenya

Reporting to the CCS and Billing Lead- Revenue Management,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey.  He /She will also carry out Operational activities to support the platform and the customer needs.

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Key Responsibilities

Overall, the product development engineer will be charged with:

Health and Safety- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work. All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and     procedures in all actions and decisions

  • Participate in Product development life cycle activities while achieving faster time to market.
  • Translate business and customer requirements into technology requirements to meet current and future business needs.
  • Operation and Maintenance Activities
  • Reviews and contribute to the test cases, based on the services in scope. 
  • Research, review and recommend emerging technologies and innovative customer solutions and liaise with stakeholders for technology adoption.
  • Participate in quality assurance through execution of Unit testing, SITs and supporting the UATS of new products & services.
  • Ensuring quality and accuracy and that all customer related issues have been addressed.
  • Deep understanding of customer operations. 
  • Passion to work with the team members.
  • Automation and Digitization of processes.

Qualifications and skills

  • A degree in IT, computer science, Telecommunication or Electrical Engineering
  • 3 years working experience relevant to the role
  • Strong Linux/Unix skills, 
  • Strong database skills including MySQL, PostgreSQL.
  • Software development skills; Java or python programming
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Team player.
  • Organized and detail oriented.
  • Experience of Huawei Convergent Billing System (CBS) will be an added advantage.
  • Knowledge of GSM technologies
  • Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.
  • System analysis and design is an added advantage

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How to Apply

Click here to apply

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