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Business Development Manager, General Insurance Job PAC

Business Development Manager, General Insurance Job. Insurance Jobs In Kenya

Job Purpose:

Drive acquisition, retention, and profitability of general insurance business. Develop risk solutions, manage client relationships, ensure service delivery, coordinate underwriting, ensure compliance, identify market opportunities, and deliver high service standards.

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Key Responsibilities:

  • Drive new business acquisition across corporate, SME, and individual segments
  • Prepare insurance proposals, quotations, and tender submissions
  • Negotiate policy terms and premiums with underwriters
  • Process policy renewals, endorsements, amendments; ensure client satisfaction
  • Support clients on policy inquiries, endorsements, documentation, payments, and claims
  • Assist claims team in negotiating problematic claims with insurers
  • Monitor market, underwriting, and regulatory trends; recommend insurance solutions
  • Provide production reports: pipeline status, retention, portfolio growth
  • Build and maintain client, insurer, and stakeholder relationships; manage business pipeline
  • Conduct policy reviews to align with evolving risk exposures
  • Support business development via events, product launches, seminars
  • Maintain client and policy records; ensure data integrity
  • Collaborate with sales support, admin, and finance teams; uphold service standards

Qualifications:

  • Degree in Insurance, Risk Management, Business Admin, or related field
  • Diploma in insurance or equivalent professional certification, AIIK or COP qualifications

Experience:

  • 5+ years in general insurance (underwriting, brokerage, or sales)

Skills & Competencies:

  • Strong negotiation skills; favorable policy terms and pricing
  • Relationship management; build trust with clients and stakeholders
  • Attention to detail in quotations, policy documents, compliance
  • Customer-centric mindset; responsive and personalized service
  • Market knowledge; products, pricing, underwriting, and regulations
  • Communication skills; presenting insurance solutions
  • Organizational abilities; manage multiple accounts and deadlines
  • Problem-solving; identify coverage gaps and align with risks
  • Tech proficiency; insurance systems, CRM, MS Office

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How to Apply

Click here to apply

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