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Branch Manager, Ngong Job I&M Bank
Banking Jobs. I&M Bank Jobs
Job Purpose
The job holder is responsible for:
- Driving branch performance against key performance standards as communicated and agreed with the head of business segment in areas such as; Balance sheet growth (funded and non-funded lines) sales growth & income contribution, cost performance, credit management, employee satisfaction, customer experience & Operational risk & control management.
- Providing the right leadership to branch staff and inculcate a high-performance culture at branch level.
Read>>>How to Answer Interview Questions About Your Work History      Â
Key Responsibilities:
- Prospect for new business from new and existing clients.
- Prepare call reports with recommendations and submit them for approval.
- Drive branch business performance by achieving growth in performance parameters.
- Monitor branch sales performance and portfolio growth to meet targets.
- Identify business improvement opportunities and suggest service enhancements, product improvements, and process changes.
- Understand local business drivers impacting branch performance.Â
- Submit weekly activity reports including business acquired and customer issues.Â
- Analyze financial statements, assess credit requests, and present findings and recommendations to approvers.
- Manage collateral registration process and ensure timely securities perfection.Â
- Oversee excess drawings and loan arrears to maintain asset quality.Â
- Ensure branch service excellence through monitoring and resolution planning.Â
- Build a motivated branch team, ensure compliance, and monitor operational performance while maintaining high service standards.
Qualifications and Competencies:
- Bachelor’s Degree in a Social Science or related field Professional Qualifications / Membership to professional bodies/ Publication.
Relevant professional qualification:
- Member of a relevant professional body.
Work Experience Required:
- Over Ten (10) years’ relevant experience with over Three (3) years in management in a similar organization.
- Strong leadership skills.
- Executive disposition.Â
- Demonstrate high levels of integrity.
- Excellent communication and interpersonal skills.
Read>>>Smart CV Tweaks to Stay Relevant in Any Job MarketÂ
How to Apply
🚨 Before You Apply for This Job… Is Your CV Ready For The Competition?
This job will attract 1000+ applicants. Sadly, many qualified professionals miss out on interviews — not because they lack experience, but because their CV does not clearly demonstrate why they qualify for this specific job.
You may be qualified. But if your CV is too generic, outdated, or not aligned to the job requirements, you’ll not be shortlisted.
Using the same CV for every application also rarely works.
And while many candidates are now using AI to rewrite their CVs, polished wording alone does not guarantee interviews.
AI can write your CV. We know what gets shortlisted.
🎯 Want to improve your chances of getting shortlisted for THIS job?
Email your CV today to cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade
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