Branch Assistants Job Victory Farms

Administration Jobs, Victory Farms Jobs. Branch Assistants manage daily retail branch operations, customer sales, and stock reconciliation, requires a Business/Logistics Diploma or Degree and 1+ years retail experience. Full-time role in Nairobi.

Job Summary

Victory Farms Kenya is seeking a proactive Branch Operations Team Member to support smooth branch operations through effective inventory management, maintaining cleanliness, delivering excellent customer service, and supporting the sales team.

You will play a key role in ensuring the branch remains well-organized, operationally efficient, and welcoming to customers while upholding high standards of cleanliness, service, and accountability.

Reporting directly to the Regional Sales Supervisor, you will contribute to seamless daily operations and an exceptional customer experience.

This is a hands-on operational role for someone who is reliable, detail-oriented, customer-focused, and committed to operational excellence.

Key Responsibilities:

• Receive Stock: Receive incoming stock deliveries, verify quantities, and ensure accurate documentation. Collaborate with the Regional Supervisor to conduct thorough inspections of received goods, checking for quality and compliance with established standards.
• Calculate Inventory Variances: Assist in managing inventory levels by conducting regular stock counts and reconciling any discrepancies. Maintain accurate records of stock movements and report any significant variances to the Regional Supervisor.
• Branch Maintenance: Ensure the cleanliness and order of the branch is maintained at top notch. Regularly clean and arrange the branch, including rotogals, drums, crates, displays and weighing scale to create a clean and fresh appealing customer-friendly environment.
• Weigh Fish for Client Orders upon request from Branch Captain accurately. Provide efficient service to the Branch Sales Team enabling them to serve customers in a timely manner.
• Verify payment for the fish measured as placed order by sales team and record on separate sheet.
• Reporting: Prepare regular reports on inventory levels, and any other operational issues encountered. Communicate relevant information to the Regional Supervisor and collaborate on implementing solutions when necessary.
• Collaboration and Communication: Foster positive working relationships with colleagues and maintain transparent communication. Collaborate with the sales team to ensure a seamless flow of operations in the branches.
• Adherence to Standards: Maintain compliance with health and safety regulations and ensure that all operational activities adhere to company policies and procedures.
• Additional Duties: Perform any other tasks assigned by the Regional Sales Manager or Regional Supervisor to support the functioning of the branch.

Qualifications & Requirements:

• Minimum of a High School Diploma; a certificate in Sales, Marketing, or a related field.
• At least 1 year of proven experience in sales and marketing roles.
• Excellent communication skills with a strong commitment to delivering outstanding customer service.
• Strong ability to build rapport and maintain long-term customer relationships.
• Strong problem-solving abilities and keen attention to detail.
• Familiarity with POS systems and basic inventory management tools.
• Team-oriented with good organizational skills.

How to Apply

Click here to apply