Banquets Supervisor Job Accor
Hotel Jobs, Accor Jobs.
The main responsibility of the Supervisor is to be involved in day-to-day operations, ensuring that all standard procedures, rules and regulations, the quality of service and the sequence of service are highly implemented and emphasized by the colleagues. He/She facilitates all guest needs and expectations in by providing exceptional service.
Must Read>>>How to Revamp Your CV after Months of Job Rejections
Key Responsibilities
- Maintaining banquets’ cleanliness as well as ensuring all maintenance needs are looked after.
- Schedules Guest Reservations and arranges for private functions or special parties.
- Conduct shift briefing
- Ensure that Banquets maintains high-quality service standards
- Performs daily checks on staffing level, quality control, and maintenance.
- Ensure that the unique services of Banquets are well maintained e.g., by doing table checks
- Updating the Communication Board
- Follows Occupational Health & Safety regulations
- Reports suspicious people, parcels, and behaviors to Security
- Control stocks for daily use in the restaurant to ensure the service requirements of the Cascades/Bridges are met
- Control breakage, waste and spoilage.
- Supervises, coordinates and gives directions to the entire Team of Colleagues in very efficient and correct manner.
- Promote good relationship to the guests and Colleagues.
Qualifications
- Degree in Hospitality Management, Food & Beverage Service, or a related field or a related field.
- Minimum of 2-3 years’ experience in a similar role within a luxury hotel or high-end hospitality environment with at least 1 year in a supervisory or team-leading role
- He/She should have strong knowledge of banquet service standards, sequence of service, event setups, and function coordination
- Good leadership and people-management skills are essential, with the ability to train, motivate, and discipline colleagues in a fair and professional manner.
- Excellent communication, planning and organizational skills.
- Demonstrate service attributes in accordance with industry expectations and hotel standards.
- Strong attention to detail and quality
- Cost awareness and budget management
- Team leadership and training capability
- Guest-focused and service-oriented mindset.
Must Read>>>The Biggest Interview Trends Employers Are Using Today
How to Apply
🚨 Before You Apply for This Job…Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Click here & get it reviewed by our recruiters.