Assistant Director, ICT Job HELB

IT Jobs. HELB Jobs

Ref. No. HELB/008 – Grade 4

Duties and responsibilities at this level will entail: –

Business Applications & Innovation

• Building and maintaining high performance team focused on delivering first class ICT business application solutions while creating an environment of trust, mutual respect and genuine concern for individual growth and development;
• Creating and maintaining working relationships with the Line Managers, Divisional Supervisors, ICT Team, Applications users, Business Champions, Contracted Service Providers and Consultants;
• Planning and evaluating Divisional activities while ensuring alignment to Enterprise Risk Management Framework;
• Leading the development team by planning, allocating and following up delivery of business solutions;
• Ensuring the developers have a proper development environment and ability to complete tasks;
• Developing budget to upgrade the existing business systems to meet the requirements of the users;
• Reviewing requirements definition and designing documents for completeness, ensuring test cases, adequate training and documentation is done for developed solutions;
• Ensuring that applications meet business requirements and systems goals and fulfill end-user requirements, and identify and resolve systems issues;
• Managing the day-to-day activities of the developers;
• Reporting on development progress to the deputy director ICT Business Applications;
• Assessing user capacity and suggest trainings and areas in need of improvement; and
• Identifying latest technologies and business process re-engineering opportunities that enhance service delivery.

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b) Person Specification

For appointment to this grade an officer must have: –

• A cumulative period of twelve (12) years relevant work experience three (3) of which must have been at the grade of Principal Information Communication Technology Officer or in a comparable position;
• Bachelor’s degree in information technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or any other equivalent qualification from a recognized Institution;
• Master’s Degree in any of the following disciplines: – Information Technology, Computer Science, Business Information Technology, Software Engineering, Project Management, Business Administration, Data Science, Computer Engineering or any other equivalent qualification from a recognized Institution;
• Leadership Course lasting not less than four (4) weeks from a recognized institution;
• Professional qualification in any two of the following: CISA/CISM/CRISM/ CEH/ CISSP/ MCSE/MCITP/CCNA/Project Management Certification; SSCP; CompTIA Security+; OSCP/ VOIP;

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How to Apply

Please use adictai4@helb.co.ke to apply for this position

Qualified and interested applicants who meet the above requirements are required to submit their job application letters, curriculum vitae, certified copies of academic and professional certificates and relevant testimonials quoting the Title and Reference Number of the position on the cover letter and envelope on or before 16th February 2026 addressed to:

The Chief Executive Officer
Higher Education Loans Board
Anniversary Towers, 19th Floor
P.O. Box 69489 – 00400
NAIROBI, KENYA

Soft copies to be sent to the specific email addresses provided for each position. This information is available on https://www.helb.co.ke/career/ Shortlisted candidates will be required to present their Valid Chapter Six Requirements.