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Customer Service: How To Deal With Difficult & Demanding Customers

Do you find it challenging dealing with difficult clients? Do you want to master the confidence to deal with any situation presented to you when handling demanding customers?

If you are in a client-facing role and are facing these challenges, then this FREE training is for you.

During this training, you will learn the following;

  1. Why some clients are difficult and hard to deal with
  2. Different types of clients and how to deal with them
  3. How to remain assertive and calm towards difficult clients

Listen and learn from other professionals as they share their experiences, network, and advance in your career.

When: Wednesday, 19th July 2023

Time: 11: 00am – 1:00pm

Important To Note: (Certificate & Notes)

  1. If you want a soft copy of your certificate after the training, you will pay Kshs. 500
  2. If you want both soft and hard copy of the certificate + the training notes, you will pay Kshs. 900

Payment details: Payment for the certificate is through Mpesa Buy Goods Till No. 5343171

Once you pay, forward the MPESA message to events@corporatestaffing.co.ke .Accompany this message with the official name you would like to appear on your certificate.

How To Register;

To get the link to the event, register here:

https://us02web.zoom.us/meeting/register/tZEkc-yupzosE9Qee6F6F_4wnxO6hQ0eH2tt