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Operations Team Member Job Java House

Hotel Jobs. Java House Jobs

  • Deliver food orders from the kitchen to tables promptly and accurately.
  • Ensure food presentation, temperature, and quality meet restaurant standards.
  • Communicate with kitchen and service staff regarding order status and guest needs.
  • Maintain the cleanliness of the waiter stations and the restaurant .
  • Always follow food safety and sanitation guidelines.
  • Assist with restocking condiments.
  • Support opening and closing duties as assigned  depending on the business dynamics.
  •  Maintains a clean, tidy and working tables at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
  • Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.
  • Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.
  • Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of general kitchen.
  • Ensure proper waste management by disposing of bins and cleaning of grease traps.
  • Food preparation, presentation, correct storage and production of the right quality.
  • Assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh.
  • Cleaning of guest and staff washrooms.
  • Cleaning and sanitization of general kitchen.
  • Ensure proper waste management by disposing of bins and cleaning of grease traps.
  • Correct use of detergent.
  • Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities.
  • Must be flexible, a team player, highly responsible & reliable.
  • Must be customer-oriented and have excellent customer care technique and application.
  • Ability to up sell and inform our guest on new menu product
  • Must be result oriented, self-driven, articulate and pro-active.
  • In-house training in service.
  • 6 months working experience as a certified Java House Staff. Ability to work under pressure and long hours.

EXPERIENCE

  • Must have basic housekeeping skills.
  • Be conversant with the Java House Africa coffee/beverage menu and dedicated to its systems and procedures.

SPECIAL CONDITIONS OF EMPLOYMENT

  • Must have a KCSE certificate with a mean grade of C plain
  • Must be interested in hospitality industry.
  • Should have a sound menu and product knowledge.
  • Should have been in the company for at least six months or have equivalent skills from a food and beverage set up.

CORE COMPETENCIES

  • Basic knowledge on food safety and HACCP plan.
  • Accommodative and adaptive to new changes and regulations.
  • Be able to work with speed and under pressure

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