M00F0: Operations Support Agent Job FedEx

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Job Title: M00F0: Operations Support Agent J
Job Type: Full Time
Industry: Customer Service
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 12/07/2026
Date Posted: 08/07/2026
Employer; FedEx

Looking for a logistics job in Kenya? FedEx is recruiting an Operations Support Agent position.. Proficiency in cost analysis, customer service, and operations support is required.

  • Costs analysis, Vendor Invoice Verification, Purchase Orders Creation, Operations Support; Customer Service; Service Assurance and operations performance analysis; Manifesting; Dangerous Goods; Operational Administration & Support; Sort Support & Trace Management; Reporting;
  • Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
  • Accuracy & Attention to Detail; Microsoft Office & PC Skills; Planning & Organizing Skills; Interpersonal Skills; Problem Solving Skills
  • FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
  • All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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