Guest House Driver Cum Rider NGO Job CHAK

NGO Jobs. Christian Health Association of Kenya

Job description

As the Guest House Driver, you are a crucial ambassador for our brand, often creating the very first and last impression for our guests. Your primary responsibility is to provide a safe, comfortable, and welcoming transportation service. Beyond just driving, you will play a key role in the guest experience by offering a warm welcome, sharing local insights, assisting with luggage, and ensuring guests feel at ease from the moment they are picked up until they are dropped off. The engagement is on an as-needed basis to support CHAK Guest House operations.

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Job Responsibilities

• Provide Safe and Punctual Transfers: Transport guests to and from airports, train stations, bus depots, and local attractions in a timely and efficient manner. Monitor flight arrival times to adjust for delays.
• Deliver a Warm Welcome: Greet guests with a genuine smile, assist them with their luggage, and ensure they are comfortably seated in the vehicle. Create a positive first impression that reflects the guest house’s standards.
• Offer Local Orientation: During transfers, act as an informal guide. Point out landmarks, answer questions about the area, and offer recommendations for sights, and activities.
• Support Office Catering deliveries.
• Support with bike courier errands and food deliveries.
• Maintain Vehicle Cleanliness: Ensure the guest house vehicle is impeccably clean, both inside and out, at all times.
• Monitor Vehicle Condition: Conduct regular checks of fluid levels (oil, coolant, washer fluid), tire pressure, and lights. Report any mechanical issues, damages, or maintenance needs to supervisor immediately.
• Ensure Guest Comfort: Keep the vehicle well-stocked with essentials like bottled water, umbrellas and relevant information leaflets. Ensure the interior (heating/cooling) is comfortable before guests enter.
• Prioritise Safety: Adhere to all traffic laws and drive defensively at all times, ensuring the safety and comfort of passengers.
• Maintain Licenses and Documentation: Hold and maintain a valid, clean PSV driver’s license. Ensure all necessary vehicle registration, insurance, and permits are current and kept in the vehicle.
• Plan Efficient Routes: Use knowledge of local roads and traffic patterns, as well as navigation apps, to choose the safest and most efficient routes.

Job Requirements

• Minimum of Form 4 KCSE Certificate
• Valid Driver’s License: A clean, current PSV driver’s license. Versatile to pair up as a motorbike rider.
• Clean Driving Record: A proven history of safe driving with no major violations.
• Experience in airport pick up and drop off important.

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How to Apply

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