Food & Beverage Server (Waiter/Waitress) Job
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
Our client is seeking a professional, energetic, and customer-oriented Food & Beverage Server to join their hospitality team. The successful candidate will be responsible for delivering excellent dining experiences by providing efficient food and beverage service while maintaining high standards of customer care and professionalism.
Core Duties and Responsibilities
- Welcome guests and provide friendly, professional service throughout their dining experience.
- Present menus, take accurate food and beverage orders, and make recommendations where appropriate.
- Serve food and beverages promptly while ensuring customer satisfaction.
- Prepare and arrange tables before service and maintain cleanliness of the dining area.
- Process guest bills and payments accurately.
- Respond to customer requests and resolve concerns professionally, escalating where necessary.
- Work closely with the kitchen and bar teams to ensure smooth and timely service.
- Adhere to food safety, hygiene, and company service standards.
- Assist with restaurant opening and closing duties.
- Perform any other duties assigned by management.
Job Specifications and Qualifications
- Diploma in Hospitality management, Food and Beverage Service or a related field.
- At least 2 years similar experience in service in a busy high-end restaurant.
- Proficiency in hotel management software.
Key Competencies
- High level of professionalism and integrity
- Excellent grooming and presentation
- Effective problem-solving abilities
- Strong communication and interpersonal skills
- Customer-focused mindset
- Flexibility to work shifts
How to Apply
If interested in the position and meet the above requirements, kindly send your CV on or before 15th July 2026 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line. Only shortlisted applicants will be contacted.
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