Field Sales Executive Job DHL
Role Purpose
- The job holder is responsible for the revenue generated from a geographically assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting at new business opportunities.
Accountabilities
Skills/ Qualifications
- Bachelor Degree /Tertiary Education or related work experience in related discipline and 0-2 years of experience in related field.
- Entry level professional contributor.
- Understands fundamental concepts and theories.
- Adequate knowledge of industry practices.
Impact
- Contribute to projects and assignments that have some impact on the department.
Problem Complexity / Process
- Manage a portfolio of customers and potential customers via personal sales visits, using face-to-face contact to provide a ‘personal service’.
- Develop an Annual customer call cycle
- Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
- Act as the customers’ main point of contact
Customer / Stakeholder
- Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personal service’.
- Act as the customers’ main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
Autonomy
- Make decisions during negotiation with customers related to volume and discount levels as well as additional services offered.
- Propose discount agreements to the Sales Manager for approval.
- Work under general supervision with regular review following established procedures.
People Management
- May provide general guidance/direction to or train junior level personnel in Associate roles
How to Apply
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