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Data Analyst Job Calltronix
IT Jobs. Calltronix Contact & Training Centre Jobs
Position Objective:
To support the Operations function with accurate real-time monitoring, insightful performance reporting, and data-driven workforce planning. The Data Analyst ensures adherence to service level targets, enhances operational visibility through MIS reporting, and enables proactive scheduling and forecasting to optimize resource utilization.
Recruitment Criteria
Required Experience:
- Minimum 1–2 years of experience in data analysis, MIS reporting, or contact center operations.
- Experience with real-time monitoring and workforce tools is a plus.
Required Education:
- Bachelor’s degree in Statistics, Computer Science, Information Systems, Business Analytics, or a related field.
Required Skills:
- Proficiency in Excel (pivot tables, advanced formulas, macros)
- Working knowledge of BI tools (Power BI, Tableau, or similar)
- Strong attention to detail and data accuracy
- Good understanding
How to Apply
🚨 Before You Apply for This Job… Is Your CV Ready For The Competition?
This job will attract 1000+ applicants. Sadly, many qualified professionals miss out on interviews — not because they lack experience, but because their CV does not clearly demonstrate why they qualify for this specific job.
You may be qualified. But if your CV is too generic, outdated, or not aligned to the job requirements, you’ll not be shortlisted.
Using the same CV for every application also rarely works.
And while many candidates are now using AI to rewrite their CVs, polished wording alone does not guarantee interviews.
AI can write your CV. We know what gets shortlisted.
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Email your CV today to cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade
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