Candidates Testimonials – How C.S.S Got Me Hired

Advice From Our Head Of Recruitment

Our Services

Free Trainings & Events

Data Analyst Job Calltronix

IT Jobs. Calltronix Contact & Training Centre Jobs

Position Objective:

To support the Operations function with accurate real-time monitoring, insightful performance reporting, and data-driven workforce planning. The Data Analyst ensures adherence to service level targets, enhances operational visibility through MIS reporting, and enables proactive scheduling and forecasting to optimize resource utilization.

Required Experience:

  • Minimum 1–2 years of experience in data analysis, MIS reporting, or contact center operations.
  • Experience with real-time monitoring and workforce tools is a plus.

Required Education:

  • Bachelor’s degree in Statistics, Computer Science, Information Systems, Business Analytics, or a related field.

Required Skills:

  • Proficiency in Excel (pivot tables, advanced formulas, macros)
  • Working knowledge of BI tools (Power BI, Tableau, or similar)
  • Strong attention to detail and data accuracy
  • Good understanding

Click Here to Apply

🚨 Before You Apply for This Job… Is Your CV Ready For The Competition?

Career Lessons & Experiences

Leadership & Management Advice

Labour Laws – Know Your Rights