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Customer Service Representative Job

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This role is ideal for someone who has worked in:

  • Banking
  • Telecommunications
  • Debt collection
  • Call center environments
  • If you understand service standards, performance targets, and the discipline required in fast-paced operations this opportunity was designed with you in mind.
  • Location: Westlands, Nairobi
  • Salary: Ksh. 35,000
  • Handle inbound and outbound calls with confidence
  • Manage customer accounts accurately
  • Follow up on outstanding accounts professionally
  • Maintain detailed interaction records
  • Resolve complaints effectively
  • Build strong relationships with high-end international clients
  • Meet individual and team KPIs consistently

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Send your CV to: jobs@talentgridafrica.

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