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Customer Service Assistant Job Zuri Blooms

Customer Service Jobs. Zuri Blooms Jobs

You will be responsible for assisting customers, managing orders, responding to inquiries, and ensuring a smooth and pleasant customer experience across our online platforms.

  • Respond to customer inquiries via WhatsApp, Instagram, phone, and email
  • Assist customers with gift, flower orders and product recommendations
  • Process and follow up on orders
  • Handle customer concerns professionally and efficiently
  • Coordinate with the operations team to ensure timely deliveries
  • Maintain excellent customer experience standards

Requirements

  • Strong communication and interpersonal skills
  • Good organizational and multitasking abilities
  • Customer service experience is an added advantage
  • Comfortable using social media and online communication platforms
  • Attention to detail

hr@zuriblooms.co.ke

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