Credit & Collections Officer -Nakuru Job
Finance Jobs. Powervision Jobs
Job Summary
The Credit & Collections Officer will be responsible for managing the company’s credit portfolio, assessing customer creditworthiness, monitoring repayments, maintaining portfolio quality, and ensuring timely debt recovery. The role will work closely with the Sales Team to support business growth while minimizing credit risk.
Key Responsibilities
- Conduct customer credit assessments and evaluate credit applications.
- Verify customer information and supporting documentation before approval.
- Monitor customer repayment schedules and ensure timely collections.
- Follow up on overdue accounts through phone calls, field visits, and other approved channels.
- Implement debt recovery strategies and maintain healthy portfolio quality.
- Prepare ageing reports, collection reports, and portfolio performance analyses.
- Reconcile customer accounts and resolve payment discrepancies.
- Work closely with Sales Executives and County Sales Managers to support quality customer acquisition and collections.
- Maintain accurate customer records and ensure compliance with company credit policies.
- Provide regular feedback on customer repayment trends and market conditions.
Qualifications & Experience
- Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, Banking, or a related field.
- Minimum of 2 years’ experience in credit administration, debt collection, accounts receivable, loan management, or related functions.
- Experience in Microfinance Institutions (MFIs), SACCOs, Asset Financing, PAYGO Financing, Renewable Energy, FMCG credit management, or debt recovery will be an added advantage.
- Experience conducting customer verification and field collections.
- Proficiency in Microsoft Office applications and credit management systems.
Skills & Competencies
- Strong analytical and credit assessment skills.
- Excellent debt collection, negotiation, and recovery skills.
- Strong communication and interpersonal skills.
- High level of integrity and professionalism.
- Strong problem-solving and conflict-resolution abilities.
- Excellent reporting and record-management skills.
- Ability to work independently and under pressure.
- Willingness to travel frequently within assigned regions.
How to Apply
To apply for this job email your details to jobs@powervision.co.ke
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