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Content Moderator Job Royal Mabati
Communication Jobs. Royal Mabati Jobs
Role Description:
Responsible for managing and maintaining the company’s online reputation across digital platforms by ensuring compliance with community standards and supporting customer engagement.
Key Responsibilities:
- Monitor and review user-generated content (posts, comments, messages) across platforms daily.
- Respond to or flag inappropriate or harmful content within minutes.
- Identify and escalate high-risk content while generating daily reports on review volumes and response times.
- Keep the company’s digital presence modern and competitive by staying updated on digital norms and industry trends.
Qualifications:
- Education: Diploma or Bachelor’s degree in Communications, Journalism, Digital Media, Marketing, or a related field.
- Experience: Experience in content moderation, customer service, or a high-volume, KPI-driven environment is preferred.
Skills: Proficient with social media platforms (Facebook, Instagram, Meta, WhatsApp); strong typing speed, accuracy, and computer literacy.
How to Apply
Application: Send CV to hr@royalmabati.com.
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