Collections Officer Job Helamart
Looking for a finance job in Kenya? Helamart is recruiting a Collections Officer position . Proficiency in debt collection, credit control, and customer negotiation is required.
We are seeking a proactive and detail-oriented Collections Officer to join our growing team. The successful candidate will play a critical role in managing outstanding debts and ensuring timely recovery while upholding strong client relationships. This position is ideal for individuals with a background in business and a passion for finance and customer service.
Key Responsibilities:
- Contact clients with overdue accounts and pursue prompt payment through calls, emails, and official notices.
- Negotiate payment plans and settlements within the company’s policy framework.
- Maintain accurate records of collection activities and communications.
- Investigate and resolve disputes or discrepancies related to outstanding balances.
- Collaborate with internal departments to reconcile accounts.
- Prepare regular reports on collections status and progress.
- Recommend accounts for further legal action where necessary.
- Ensure compliance with all relevant credit and debt recovery regulations, as well as internal policies.
Qualifications and Experience:
- A Diploma in a Business-related course.
- Experience in debt collection, credit control, or financial services.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office and familiarity with debt management systems.
- Ability to remain calm and professional under pressure.
- High level of integrity and strict attention to detail.
How to Apply:
If you are interested and meet the qualifications, kindly send your application—quoting the job title in the email subject line—to info@helamart.co.ke on or before 30th July, 2026.
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