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Collection Officer Job Care Crew (35K)

Finance Jobs. Care Crew Jobs

The Collection Officer will be responsible for supporting the company’s loan recovery and collection’s function. The role focuses on ensuring timely repayment of loans, maintaining positive client relationships while achieving set company collection targets.

  • Manage and follow up on overdue loan repayments
  • Proactively contact clients (via phone, email, and in-person where necessary) to recover overdue loans as per client loan agreements
  • Assist with court process claim recovery as guided by court demands
  • Maintain accurate records of all demand letters issued to clients and client-related agreements
  • Monitor loan accounts and flag high-risk or delinquent accounts
  • Prepare regular reports on collection activities, collections performance and outstanding balances
  • Work closely with management to implement effective loan recovery strategies
  • Ensure compliance with company policies and relevant regulations
  • Maintain professionalism and confidentiality in handling client information
  • Diploma or Degree in Finance, Business Administration, Accounting, or related field
  • At least 2–4 years’ experience in a microfinance institution (preferably in loan recovery in financial services)
  • Proven track record in loan collections and recovery
  • Assertive in nature with good communication skills in both Swahili and English.

Send your CV & cover letter indicating the position applied for (Collection Officer) to carecrew254@gmail.com. Only successful candidates will be contacted.

Application Deadline: 5th June 2026

Budget for the role: KES 35,000 Monthly Gross plus commission on collection targets

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