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Call Center Trainer Jo Charles Mordecai Training Institute
Requirements:
- Diploma or Bachelor’s degree in Communication, Business, Customer Service or a related field
- 2+ years of hands-on experience in call center operations or customer service training
- Strong knowledge of call handling techniques, CRM tools and quality assurance standards
- Experience working on real-world customer service or contact center projects
- Familiarity with call center software, ticketing systems and performance metrics (KPIs)
- Teaching or training experience is an added advantage
How to Apply
To apply send your CV to: careers@charlesmordecaitraininginstitute.ac.ke
Application Deadline: 30th June 2026
🚨 Before You Apply for This Job… Need Help With Your CV??
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
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Using the same CV for every application will not get you interviews.
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Subject: CV Review & Upgrade.
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