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Call Center Agents Job

Admin Jobs. Prosper HR Jobs

  • You are aligned with our company values and enact them both in your personal and professional life
  • Effective English written and communication skills
  • Computer proficiency in MS Office, G-docs and call center equipment/software programs
  • Organized and logical, willing to adapt quickly to changing policies and procedures.
  • Must be able to work as part of a team in a fast-paced and pressured environment,
  • communicating effectively with both colleagues and clients and following verbal and written instructions.
  • Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
  • Previous call center experience is required or at least 1year experience in a similar role.
  • Proficiency in English (Excellent verbal and written communication skills)
  • Computer Literacy: Knowledge and Confidence in MS office
  • Must be able to efficiently solve problems relating to dispatch of orders locally.
  • At least 1-2 years’ experience of sales or marketing in a B2B environment
  • Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
  • Swahili or any other local language is an advantage

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