3PL Management Officers (Reverse Courier) Job Kilimall
Logistics Jobs. Kilimall Jobs
Duties and Responsibilities
- Performance & Behavior Monitoring – Keep track of Courier performance,progress & Customer Approach.
- Reduced Lead Time-By daily follow up of dispatched orders.
- Return Rate Ensure on time collection & return of aftersale orders for processing.
- Monitor aftersales from KS from order collection to order arrival at warehouse per assigned region.
- On Time Receive reverse logistics parcels from couriers at the Sorting Center.
- System Processing & Scanning of reverse orders within 24hrs.
- Prepare processed return orders for Aftersales handover
- Coordinate with Aftersales and courier teams for abnormal resolution within 48hrs.
Requirements
- Diploma in any related course. (Experience in Logistics is an added advantage)
- A strong understanding of the logistics & transportation industry, including knowledge of delivery routes.
- Excellent verbal and written communication skills.
- Ability to lead & manage 3PL providers, including setting performance expectations, providing feedback, and resolving conflicts.
How to Apply
Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading “JOB TITLE” Due to the high volume of applications received, only shortlisted candidates will be contacted.
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