Waiter/Waitress Job Strathmore University

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Basic Job Summary:

The Job holder will be responsible for assisting the Restaurant Supervisor in delivering exceptional Food and Beverage Service experience to university guests, students, and staff members in a manner that is prompt, courteous, and efficient.

Duties & Responsibilities:

• Serve food and beverages to guests as per duty Rota, ensuring first class service to all customers.
• Ensure cleanliness and orderliness in the food service area at all times to maintain high standards of food hygiene as per the stipulated standards.
• Refill serving stations or dining areas with food and supplies such as beverages, food, cutlery, napkins, and linens when necessary.
• Provide customers with general information or assistance on the menus upon request.
• Coordinate with the chefs and cashiers to ensure smooth operation and guest satisfaction.
• Clean tables and counters after guests have finished dining.
• Adhere to grooming and appearance standards consistently.
• Arrange and set up tables for special request functions, ensuring that all events are set by the guidance of functions checklist.
• Handle special requests and dietary requirements, communicating them effectively to the kitchen staff where applicable.
• Work closely with kitchen staff, baristas, and other waiters to ensure smooth operation and guest satisfaction.
• The post-holder will carry out any other duties as are within the scope, spirit, and purpose of the job as requested by the Head of Department.

Minimum Academic Qualifications:

• Diploma in Food Production, Food and Beverage, or any other related field from a recognized institution.

Experience:

• At least 2 years relevant work experience in a busy environment.

Competencies and Attributes:

• Strong analytical skills.
• Attention to details.
• Excellent communication skills.
• Good understanding of MS Suite.

How to Apply

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Waiter/Waitress” on the subject line to recruitment@strathmore.edu
by 4th November 2025.